Your privacy matters. This Privacy Policy explains what personal information ctc777 collects, why we collect it, how we use and protect it, and the rights you hold as a registered player on our platform.
Summary: ctc777 collects only the personal data necessary to operate a safe, compliant online casino and sports betting platform for Bangladesh players. We do not sell your personal data to third parties for marketing purposes. Your data is protected by 256-bit SSL encryption and stored on secure servers. You have the right to access, correct, or request deletion of your personal data at any time by contacting [email protected].
This Privacy Policy applies to all personal data collected and processed by ctc777 (referred to in this document as "ctc777", "we", "us", or "our") in connection with your use of the ctc777 platform, accessible at ctc777.bid and any associated mobile or desktop applications.
ctc777 acts as the data controller in respect of the personal data you provide when registering, depositing, wagering, or otherwise interacting with the platform. This means ctc777 determines the purposes for which your data is processed and the means by which that processing takes place.
This policy should be read alongside the ctc777 Terms & Conditions and Responsible Gaming policy. By registering an account on ctc777 and using our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
We update this Privacy Policy from time to time to reflect changes in our practices, applicable data protection laws, or the services we offer. The effective date at the top of this document indicates when it was last revised. We will notify registered players of material changes via email or a prominent on-platform notice.
ctc777 collects only the personal data that is necessary, relevant, and proportionate to the purposes described in this policy. The categories of personal data we collect include the following:
Full legal name Date of birth Gender National ID number Passport number Photograph (KYC)
We collect identity data to verify that you are who you claim to be, that you are at least 18 years of age, and to satisfy our obligations under applicable anti-money laundering and fraud prevention requirements.
Email address Mobile phone number City / district of residence
Contact data is used to communicate with you about your account, transactions, promotions you have opted into, and any support requests you raise.
bKash / Nagad / Rocket account number Bank account name & number Transaction history Deposit & withdrawal amounts
Financial data is collected to process deposits and withdrawals, to verify that payment methods belong to you, and to meet our financial reporting and anti-money laundering compliance obligations. ctc777 does not store full card numbers or mobile banking PINs — payment processing is handled through secure third-party payment gateways.
IP address Device type & model Operating system Browser type & version Session timestamps Login timestamps Referring URL
Technical data is collected automatically when you access the ctc777 platform. We use this data to maintain platform security, detect suspicious access patterns, diagnose technical issues, and improve overall platform performance.
Games played Bets placed & outcomes Wagering frequency Session duration Bonus usage
Behavioural data helps ctc777 personalise your experience, identify responsible gaming concerns at an early stage, and ensure the integrity of our betting markets. We may use aggregated behavioural data for internal analytics and product development.
Support chat transcripts Email correspondence Complaint records
We retain records of communications you send to and receive from ctc777 for quality assurance, dispute resolution, and regulatory compliance purposes.
ctc777 collects personal data through the following means:
ctc777 processes your personal data for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact |
| Age and identity verification (KYC) | Identity, Financial |
| Processing deposits and withdrawals | Financial, Identity |
| Fraud prevention and security monitoring | Technical, Financial, Identity |
| Responsible gaming monitoring and intervention | Behavioural, Contact |
| Customer support and dispute resolution | Identity, Contact, Communications |
| Platform personalisation and game recommendations | Behavioural, Technical |
| Marketing communications (opted-in players only) | Contact, Behavioural |
| Legal and regulatory compliance | Identity, Financial, Communications |
| Platform analytics and product improvement | Technical, Behavioural (aggregated) |
ctc777 will not process your personal data for any purpose that is incompatible with those listed above without first obtaining your explicit consent or as required by applicable law.
ctc777 processes your personal data on the following legal bases:
ctc777 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual safeguards:
Every third party that receives personal data from ctc777 is required to handle that data securely, use it only for the specified purpose, and comply with applicable data protection standards.
ctc777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data (active account) | Duration of account plus 5 years after closure |
| Financial transaction records | 7 years from the date of the transaction |
| KYC documents | 5 years after account closure or last transaction |
| Support communications | 3 years from the date of the last interaction |
| Behavioural and analytics data | 2 years (aggregated/anonymised data held indefinitely) |
| Marketing consent records | Until consent is withdrawn plus 1 year |
Following the expiry of the applicable retention period, ctc777 will securely delete or anonymise your personal data. Where technical constraints make immediate deletion impractical, the data will be isolated from active processing and scheduled for secure deletion at the earliest opportunity.
ctc777 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
While ctc777 employs industry-standard security measures, no system can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, ctc777 will notify affected players without undue delay and take all reasonable steps to mitigate the impact of the breach.
You are responsible for maintaining the security of your own ctc777 account credentials. Do not share your password with anyone, and contact [email protected] immediately if you suspect your account has been accessed without your authorisation.
ctc777 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and collect analytical and security data. The following categories of cookies are used:
ctc777 does not use third-party advertising cookies or share cookie data with advertising networks. You may manage or disable non-essential cookies through your browser settings; however, doing so may affect certain platform features. Strictly necessary and security cookies cannot be disabled.
As a player on the ctc777 platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request".
ctc777 will respond to all data rights requests within 30 days of receipt. Where a request is complex or we receive a high volume of requests, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it. ctc777 will not charge a fee for handling data rights requests except in cases of manifestly unfounded or repetitive requests.
ctc777 operates a strict 18+ only policy. The ctc777 platform is not intended for, and does not knowingly collect personal data from, individuals under the age of 18. Age verification is conducted as part of the account registration and KYC process.
If ctc777 becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately closed, all associated funds will be returned to the originating payment method, and all personal data will be securely deleted except where retention is required by law.
If you are a parent or guardian and believe that your child has registered an account with ctc777, please contact us immediately at [email protected]. We will act swiftly to investigate and, where confirmed, close the account and delete the data.
ctc777 primarily stores and processes personal data on servers located in secure data centres serving the Asia-Pacific region. In certain circumstances — for example, where third-party service providers (such as KYC verification platforms or game content studios) are based outside Bangladesh — your personal data may be transferred to and processed in countries other than your country of residence.
Where such transfers occur, ctc777 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to the protections described in this policy. These safeguards may include contractual clauses requiring the recipient to apply equivalent data protection standards, or transferring data only to recipients located in jurisdictions with recognised adequacy decisions.
ctc777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, the services we offer, or applicable legal requirements. When we make material changes — such as introducing a new category of data collection, a new sharing arrangement, or a change to your rights — we will notify registered players by email and/or via a prominent notice on the ctc777 platform at least 7 days before the change takes effect.
For non-material changes, such as clarifications or typographical corrections, we may update this policy without advance notice. The effective date displayed at the top of this page will always reflect the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how ctc777 protects your data.
Your continued use of the ctc777 platform after any update to this Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with any change, you may close your account by contacting [email protected] before the revised policy takes effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ctc777 handles your personal data, please contact our support team using the details below. All privacy-related enquiries are handled in English and treated as a priority.
For formal data rights requests (access, rectification, erasure, portability, restriction, or objection), please email [email protected] with the subject line "Data Rights Request" and include your registered account email address and a description of your request. We will acknowledge receipt within 48 hours and provide a full response within 30 days.
Six core commitments ctc777 makes to every player regarding the privacy and security of their personal data.
Every connection between your device and the ctc777 platform is protected by industry-standard 256-bit SSL/TLS encryption, keeping your personal and financial data secure in transit at all times.
ctc777 does not sell, rent, or trade your personal data to third-party advertisers or data brokers — ever. Your information is used solely to operate the platform and fulfil our legal obligations.
Registered players can request access to, correction of, or deletion of their personal data at any time. Submit a data rights request to [email protected] and receive a response within 30 days.
ctc777 retains personal data only as long as required by law or necessary to deliver our services. Financial records are kept for 7 years; behavioural analytics data is anonymised after 2 years.
Every third party that receives your data — including bKash, Nagad, and KYC providers — is bound by contractual data processing agreements requiring them to protect your information to the same standard we do.
ctc777 does not knowingly collect data from anyone under 18. If we discover an underage account, it is closed immediately, associated funds are returned, and all personal data is securely deleted without delay.
Now that you understand how ctc777 protects your data, browse our full game library, check our FAQ for common questions, or log in to your account. 18+ only. Please gamble responsibly.